Return & Refund Policy

At Sudarsana Wardrobe, we take great pride in the quality and craftsmanship of our products. However, if you are not completely satisfied with your purchase, we are here to help.

1. Return Eligibility

You may initiate a return within 7 days of receiving your order. To be eligible for a return:

• The item must be unused, unworn, and unwashed.
• The item must be in the same condition that you received it, with all original tags and packaging intact.
• The receipt or proof of purchase must be provided.

2. Non-Returnable Items

Certain types of items cannot be returned:

• Custom-made or personalized orders (e.g., specific blouse stitching).
• Items sold during a clearance sale.
• Products damaged due to misuse or mishandling by the customer.

3. The Return Process

1. Email us at [email protected] with your Order ID and reason for return.
2. Our team will review your request and provide approval within 48 hours.
3. Once approved, please ship the item back to the address provided by our support team.

4. Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

5. Exchanges

We only replace items if they are defective or damaged upon arrival. If you need to exchange it for the same item, send us an email at our support address.